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Security & Privacy

Privacy Policy

We use Internet standard encryption technology to scramble your sensitive data when you transmit it to us.  This process is known as SSL (secure sockets layer).  To check that you are in a secure area of our site, look at the bottom right of your browser and you will see a closed padlock or an unbroken key.

Windsmoor confirms that any personal information you supply us with will only be used in accordance to the registration we have with the Information Commissioners Office. It will only be used for:

• Processing your order.
• Statistical purposes for improving our service.
• Administering the web site.
• Providing web site content and advertisements to you.

You agree that you do not object to Windsmoor contacting you for any of the above purposes, and you confirm that you do not consider any of the above being in breach of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999 or other similar legislation as is from time to time in force.

When you register with us, you will be asked if you wish to opt out of receiving any further communication from Windsmoor. If you do not wish to receive such communications please ensure that you un-tick the appropriate box during the registration process.

We use cookies to keep track of your current shopping session and personalise your shopping experience so that you can retrieve your shopping basket at any time. No recognisable personal information is stored in the cookie that can be used to link it back to an individual. If you do not agree to the use of cookies then you cannot use this site. For further information about cookies and how they are used, please visit www.aboutcookies.org.

We carefully select the web sites to which we feature links. However we are not responsible for the contents of those sites or their privacy and security policies in any form.

You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing Customer Services or telephoning us on 0844 770 5838 between 9.00am and 5.30pm.

We will take reasonable care within our power to do so, to keep the details of your order and payment secure. However, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

In the event that we are required by the police or any other regulatory or government authority to provide your personal information and/or user information, we will do so.

Registration

You warrant that:

• The Personal Information which you are required to provide when registering as a customer is true, accurate, current and complete in all respects.
• You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.