Privacy Policy
Windsmoor is committed to protecting the privacy of your personal information. We believe it is important for you to know what information we collect and how we treat the information you share with us. The following policy will explain how your personal information will be treated as you use our website and its features. 'Personal Information' includes your name, physical address, e-mail address(es), telephone numbers, credit card information and other similar information. We guarantee that we will not sell your Personal Information.
If you have signed up to receive marketing communications from us, you can 'unsubscribe' from these at any time.
We know how important it is to securely store any information that you provide. We maintain the highest levels of security at all times. Our site uses high-level SSL (secure socket layer) encryption technology, the most advanced security software currently available to scramble your sensitive data when you transmit it to us. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. To check that you are in a secure area of our site, look at the bottom right of your browser and you will see a closed padlock or an unbroken key.
How Your Information is Used
The information you provide helps Windsmoor understand how you use our website. This allows us to continue to make improvements to our products and services.
Windsmoor will not disclose or transfer your Personal Information to any third parties without your consent or as otherwise detailed in this privacy policy. We may use your Personal Information to respond to specific requests and to send details of new product launches, special offers and other marketing materials. These communications may take the form of e-mails or postal communications. Agents, service providers and other contractors of Windsmoor who have access to your Personal Information for the purposes of supporting your relationship with Jacques Vert plc e.g. sending out our emails to you, are required by law to keep this information confidential and will not use it for any other purpose than to provide the services they are performing for Windsmoor .
Unsubscribing and Data Removal
If your Personal Information changes (such as post code, phone, e-mail or postal address), or if you no longer want to be contacted about our products and services, you can correct, update or delete your Personal Information at any time. This can be done by accessing Your Account information on this website or by e-mailing us via our Contact Us section of this website. We take your online privacy very seriously, so if you need any assistance in unsubscribing to future communications please contact Windsmoor and we will ensure that you are 'opted-out' from receiving any further mailing or other information. Although we will remove your name from our e-mail list as quickly as possible, please recognise that there may be a short period of time after you unsubscribe during which you may still receive e-mails from us.
Modifications to This Policy
We may revise this Privacy Policy from time to time and we would ask that you review our current policy occasionally. We will use your information in accordance with the privacy policy under which the information was collected. We will notify you by email if this changes, and you may then choose to opt-out at any time.
Working with third party companies
• Jacques Vert Plc works with a third party company, Struq, to provide personalized online adverts to visitors after they have left our sites so that each person receives an advert that is relevant to them.
• Struq may place cookies on the browsers of visitors to our websites and may send its own cookies to the visitors’ cookie file. The cookies will allow Struq to apply its Personalized Retargeting technology and to serve Personalized banners.
• Struq only employs anonymous cookies for Personalized banners, the Cookie is a means by which information relating to internet activity is recorded.
• Struq will collect and use these data in accordance with all applicable laws and regulations (including but not limited to laws governing privacy, and data protection).
• The data collected and used by Struq is at its sole discretion will only contain non-personal data.
• This data will be anonymous and will not contain the name, address, telephone number, email address or IP address of the Visitors.
• Struq’s Privacy Policy is available at the following address http://www.struq.com/privacy_policy.html
• Struq’s Opt out page available here http://www.struq.com/consumer-opt-out/index.php which includes information for users on how to opt-out or being cookie retargeted.
• Struq may place cookies on the browsers of visitors to our websites and may send its own cookies to the visitors’ cookie file. The cookies will allow Struq to apply its Personalized Retargeting technology and to serve Personalized banners.
• Struq only employs anonymous cookies for Personalized banners, the Cookie is a means by which information relating to internet activity is recorded.
• Struq will collect and use these data in accordance with all applicable laws and regulations (including but not limited to laws governing privacy, and data protection).
• The data collected and used by Struq is at its sole discretion will only contain non-personal data.
• This data will be anonymous and will not contain the name, address, telephone number, email address or IP address of the Visitors.
• Struq’s Privacy Policy is available at the following address http://www.struq.com/privacy_policy.html
• Struq’s Opt out page available here http://www.struq.com/consumer-opt-out/index.php which includes information for users on how to opt-out or being cookie retargeted.
Security Policy
We use Internet standard encryption technology to scramble your data when you transmit it to us. This process is known as SSL (secure sockets layer). To check that you are in a secure area of our site, look at the bottom right of your browser and you will see a closed padlock or an unbroken key.
Your payment details are held in an encrypted format until we process your order. All orders are processed on computers that are not connected to the Internet.
This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.
The encryption technique we use is the highest standard available for e-commerce and certified by VeriSign, the world's most respected certification body for Internet firm
We take your security and privacy very seriously, and do everything we can to keep the details of your order and payment secure.
What are cookies?
A cookie is a small file that can be stored by your browser on your computer's hard drive that allow a website to recognise you when you return to a site. Cookies do not compromise your privacy. We use cookies to keep track of your current shopping session and personalise your shopping experience so that you can retrieve your shopping basket at any time. No recognisable personal information is stored in the cookie that can be used to link it back to you as an individual.
Can I disable cookies?
Yes. Most web browsers automatically accept cookies, but you can change your settings so that this does not happen. The 'help' option of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You can also visit www.allaboutcookies.org for more information. Please remember that by disabling cookies you may affect the performance of this site and may restrict your use of this website.